Issue Management Module
Overview
An out-of-the-box workflow of an Issue consists of these steps:
- Record Issue
- Approval
- Closed
Issue Form Sections
- Basic Details Section
Fields |
Field Explanation |
Description |
|
Number |
|
Date of Occurrence |
|
Reported By |
|
Department |
|
Category |
|
Attachment |
|
- Immediate Action Section
Fields |
Field Explanation |
Did this issue cause operational disruption? |
|
Immediate Actions Performed |
|
- Scope of the Problem section
Fields |
Field Explanation |
|
|
- Impact Assessment Section
Fields |
Field Explanation |
Conduct Risk Assessment? |
|
Has this issue occurred before? |
|
Previous Issues |
|
Root cause investigation required? |
|
- Implementation Action Section
Field |
Field Explanation |
CREATE ACTION |
|
Notes |
|
- Equipment/Instrument Section
Field |
Field Explanation |
Equipment Lookup |
|
Equipment Name |
|
Equipment Number |
|
Status |
|
Location |
|
Other Details |
|
- Customers Section
Field |
Field Explanation |
Customer Lookup |
|
Name |
|
Contact Name |
|
|
|
Phone |
|
Other Details |
|
- Suppliers Section
Field |
Field Explanation |
Supplier Lookup |
|
Contact Name |
|
|
|
Phone |
|
Other Details |
|
- Product Section
Field |
Field Explanation |
Product Lookup |
|
Number |
|
Name |
|
Version |
|
Location |
|
Batch Number |
|
Lot Number |
|
Manufacturing Date |
|
Other Details |
|
- Process/Operations Section
Field |
Field Explanation |
Process Name |
|
Stage/Step |
|
Related Procedure |
|