Issue Management Module
Overview
An out-of-the-box workflow of an Issue consists of these steps:
- Record Issue
- Approval
- Closed
Issue Form Sections
- Basic Details Section

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Fields |
Field Explanation |
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Description |
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Number |
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Date of Occurrence |
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Reported By |
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Department |
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Category |
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Attachment |
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- Immediate Action Section

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Fields |
Field Explanation |
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Did this issue cause operational disruption? |
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Immediate Actions Performed |
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- Scope of the Problem section

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Fields |
Field Explanation |
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- Impact Assessment Section

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Fields |
Field Explanation |
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Conduct Risk Assessment? |
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Has this issue occurred before? |
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Previous Issues |
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Root cause investigation required? |
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- Implementation Action Section

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Field |
Field Explanation |
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CREATE ACTION |
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Notes |
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- Equipment/Instrument Section

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Field |
Field Explanation |
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Equipment Lookup |
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Equipment Name |
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Equipment Number |
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Status |
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Location |
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Other Details |
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- Customers Section

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Field |
Field Explanation |
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Customer Lookup |
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Name |
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Contact Name |
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Phone |
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Other Details |
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- Suppliers Section

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Field |
Field Explanation |
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Supplier Lookup |
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Contact Name |
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Phone |
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Other Details |
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- Product Section

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Field |
Field Explanation |
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Product Lookup |
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Number |
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Name |
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Version |
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Location |
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Batch Number |
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Lot Number |
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Manufacturing Date |
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Other Details |
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- Process/Operations Section

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Field |
Field Explanation |
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Process Name |
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Stage/Step |
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Related Procedure |
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