Draft Task


  1. Overview

    • At this stage you can provide a description of the feedback, including any immediate actions performed, determine the risk (if any) and assign any actions to manage the feedback.

  1. Sections



Sections

Visible

Editable

Basic Details

Product Information

Initial Response

Communication Log

Assessment

Feedback Closeout



  1. Routing

    • Please refer to the diagram in the Overview section to see an end-to-end workflow.

    • From the Draft Step a Customer Feedback can only be routed forward to the Review step. 



  1. Completing the Draft Task


    • Submitting Initiate Task will follow the standard routing process. Please refer to the routing process in the introduction module of this guide for more details.