Draft
Draft Task
- Overview
- At this stage you can provide a description of the feedback, including any immediate actions performed, determine the risk (if any) and assign any actions to manage the feedback.
- Sections
|
Sections |
Visible |
Editable |
|
Basic Details |
✔ |
✔ |
|
Product Information |
✔ |
✔ |
|
Initial Response |
✔ |
✔ |
|
Communication Log |
✔ |
✔ |
|
Assessment |
✔ |
✔ |
|
Feedback Closeout |
✔ |
✔ |
- Routing
- Please refer to the diagram in the Overview section to see an end-to-end workflow.
- From the Draft Step a Customer Feedback can only be routed forward to the Review step.
- Completing the Draft Task
- Submitting Initiate Task will follow the standard routing process. Please refer to the routing process in the introduction module of this guide for more details.
.