Review
Review Task
- Overview
- The Customer Feedback shall be reviewed at this step of the workflow.
- Sections
Sections |
Visible |
Editable |
Basic Details |
✔ |
✔ |
Product Information |
✔ |
✔ |
Initial Response |
✔ |
✔ |
Communication Log |
✔ |
✔ |
Assessment |
✔ |
✔ |
Feedback Closeout |
✔ |
✔ |
- Routing
- Please refer to the diagram in the Overview section to see an end-to-end workflow.
- From the Review step the Customer Feedback can be routed back to Draft or routed forward to the Closed step.
- Completing the Review Task
- Submitting the Review Task will follow the standard routing process. Please refer to the routing process in the introduction module of this guide for more details.
- A single Reviewer is required to sign off on the step
.