Review Task


  1. Overview

    • The Customer Feedback shall be reviewed at this step of the workflow.


  1. Sections



Sections

Visible

Editable

Basic Details

✔

✔

Product Information

✔

✔

Initial Response

✔

✔

Communication Log

✔

✔

Assessment

✔

✔

Feedback Closeout

✔

✔



  1. Routing

    • Please refer to the diagram in the Overview section to see an end-to-end workflow.

    • From the Review step the Customer Feedback can be routed back to Draft or routed forward to the Closed step. 



  1. Completing the Review Task


    • Submitting the Review Task will follow the standard routing process. Please refer to the routing process in the introduction module of this guide for more details.
    • A single Reviewer is required to sign off on the step

.