Conducting a Risk Assessment


  1. Overview


    • One or more risk assessments related to the customer feedback can be recorded if required.



  1. How to create a risk assessment


Step 1: Navigate to Assessment tab




Step 2: Select Assess Risk? and click on the  Assess Risk button.



Clicking on the ASSESS RISK button shall open a new risk assessment in a dialog

  • Complete all the mandatory information or refer to the Risk Assessment module for further details


  • Submit the Risk assessment and you shall observe that the risk has been added under the Assessment section as shown below
  • The Risk Indicator and Risk Rating shall be set based on the highest risk assessment (multiple risk assessments can be conducted)